Video about updating phone firmware:
Canon DSLR firmware update for all models
Read and accept the notice regarding the previously explained upgrade process requirements for older devices. This client looks nearly identical to the previous version but has a few tweaks most prominently a Lync Server branded background. Select the desired version if there is more than one listed and click the Install button. Both phones were identical and used the exact same software so a single installation package was distributed and updated on a regular basis. These packages unfortunately are all identically named as ucupdates. The table below indicates which firmware file is used by which device. Any configuration settings previously entered will be retained. Always make sure to download the Split version of any versions as two different types of packages are provided: As of the writing of this article the Lync specific firmware release is not yet included on the Polycom Hosted Server, so primarily Open SIP only firmware releases will be available using this method. Additionally the latest Tanjay package has not yet been installed, but the previous RTM version of is already approved. If a device has the slightly newer beta version 1. Select a device and identify the current version. Make a note of the current time and reboot the device. There is still some initial setup required but this is a basic as creating a single XML file and then dropping it an the desired firmware files directly into any web server directory.
Review Server Logs While waiting the IIS server logs on the Lync Server can be viewed to see what the phone is up to, as well as keep an eye out for the update version check. Thus there is no need to use those other hostnames in the environment. If the connection is successful then a list of currently provided software versions will be returned. Trigger an update on the test device or just wait. Always make sure to download the Split version of any versions as two different types of packages are provided: These are not service pack type updates but are instead the full client repackaged as a single firmware. Review multiple log files on the Lync Server. In order to utilize Lync integration a one-time update process must first be used to upgrade devices running 3. All currently available versions of the Polycom UCS can be located in the official software release matrix online as well as on the product support page for any model SIP phone. Install Update Package Using the links provided in the table in the beginning of this article download the appropriate package s and save it on the Lync Server. Enter anything for the Name e. The -Identity value format is important and must be exactly service: Normally only the latest version will be provided on the Polycom Hosted Server, but this central distribution point may not include the most recent versions released depending on what features or capabilities were introduced in the last release. Also the firmware was packaged differently in the previous SIP versions as the device firmware was provided as two separate binary files, the bootloader image and the application image. The device is again asking for a download package, but since it is now on the latest approved no URL response is given by the Lync Server. Seriously, just leave the phone alone. In most cases the latest OCS R2 software 3. This starts the inactivity timer. Connect to the IP address of the phone using a web browser. If a device has the slightly newer beta version 1. For example the recent 4. These packages unfortunately are all identically named as ucupdates. Trigger Update At this point a reboot of the phone can help kick things off a bit quicker as well as make it easy to track the progress though server logs which may be full of activity from other devices in use on the network. This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from. Secondly there is a brand new Lync Phone Edition client which only runs on the new Aries family devices: This only applies to devices which are already running at least version 4. Well, the Updating Devices portion of the Lync Server TechNet documentation covers this but does not explain that it is not necessary.
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